Once all required assessment components are complete, the Coordinator releases user codes through the Client Services Center (CSC) to begin official score processing. Required components may include knowledge-based written testing, skill-based performance ratings, if applicable, and any required demographics or administration steps.  

Before Releasing User Codes
Before releasing user codes, Coordinators should confirm that:
  • All required assessment components are complete
  • Skill-based performance ratings have been entered accurately and completely (if applicable)
  • Test taker information is accurate
  • Any required groups have been created and reviewed
Official score reporting does not begin until user codes have been released. 

In most cases, Coordinators must manually release user codes. In some scenarios, the system may release codes automatically. When this occurs, no additional action is required. 

How to Release User Codes 
  1. Go to Manage Testing in the CSC 
  2. Select the highlighted test title to view available user codes
  3. In the Release for Scoring column, select the checkbox for each user code to release, or choose Select All to release all available user codes at once 
  4. Click Release User Codes 
  5. Select the release method:
  • Select By Test Date to group test takers by their test start date. If test takers completed testing on different dates, separate reports will be generated for each test date. 
  • Select By Group when reports should follow groups created in Manage Groups.  This is recommended for structured reporting. To release by group, open the Release Group options, choose Select a Group, and select the desired group from the list. If no groups are available, go to Manage Groups to create them before continuing. 
     6. Confirm the release 
     
After Releasing User Codes
  • Official score reports are available within two business days.
  • Preliminary reports are not saved after release. Download or print preliminary reports before releasing scores if needed.
  • Visit Manage Testing for additional information about managing user codes.
Watch this video to learn how to create groups and release user codes!