Ordering Remote Proctor Sessions
Remote proctoring sessions can be ordered through the Client Services Center by searching for NOCTI Remote Proctoring. 
  • Sessions may be ordered alongside new test orders or separately if tests have already been ordered. 
  • Specify the number of sessions based on the participants who will be using remote proctoring. 
  • Provide payment information at the time of ordering to support timely processing. 
Once processed, a remote proctoring confirmation email will be sent separately from the standard order confirmation. 
 
This process helps ensure participants have access to secure and reliable remote proctoring while providing coordinators with clear steps for managing scheduling.

Registering Test Takers
1. Assign User Codes
  • Use the Manage Testing module in the Client Services Center to assign user codes.
  • Each participant must have a unique participant ID.
  • Assign the name the test taker would like to appear on reports and certificates.
  • If the participant has previously tested (e.g., pre-test), use the same name and participant ID.
  • Notify test takers of their test expiration date; expired user codes cannot be used
2. Configure Session Settings 
  • Set user codes for single session administration. 
  • If a user code was ordered for multiple sessions, update it to a single session using the Client Services Center tools.
3. Prepare Remote Proctoring List 
  • After assigning user codes, use the Export to Excel option to select test takers for remote proctoring.  
  • Include only the number of participants matching the number of purchased remote sessions. 
  • Add a column for each test taker’s email address (required).  
  • Encourage test takers to whitelist @nocti.org to prevent emails from going to spam. 
  • Add a column for accommodations (e.g., text-to-speech, extended time) if applicable.  
  • Confirm accommodations are activated in the Client Services Center.  
4. Submit Remote Proctoring Agreement 
  • Complete the electronic Remote Proctoring Agreement (link provided in the confirmation email). 
  • Attach the Excel file with test taker information and submit to NOCTI.  
  • Important: Once a user code is submitted for remote proctoring, it cannot be reassigned to another participant.
Arranging Remote Proctor Sessions
  • NOCTI coordinates remote proctoring sessions within four business days of receiving the agreement and test taker list. 
  • Sessions are scheduled within the testing window aligned to the user code expiration date. 
  • Test takers will receive an email with instructions to schedule their test date and time.
Note: Failure to schedule a session will result in login credentials not being issued and forfeiture of the session. 

After testing is complete, Site Coordinators follow standard NOCTI processes to  
  • Release user codes for scoring.
  • Access reports and certificates.
Additional Session Information
  • Missed sessions may be rescheduled prior to the user code expiration date.  
  • Expired user codes require a new remote proctoring order. 
  • Test takers may be alerted if non-standard testing activity is observed by the proctor. 
  • Remote proctors may pause or stop a test if necessary. 
  • NOCTI receives notifications of any non-standard activity and actions taken.
Requirements for Test Takers
To support a successful remote testing session, participants must: 
  • Have a stable internet connection and a computer with a working webcam that meets NOCTI’s online testing guidelines. 
  • Test in a private, quiet space without interruptions (public spaces, such as libraries, are not permitted). 
  • Provide a valid email address for session communications and whitelist @nocti.org. 
  • Present valid photo identification (e.g., driver’s license, current school ID). 
  • Agree to all remote proctoring rules and NOCTI’s Code of Conduct. 
  • Plan for up to a three-hour uninterrupted testing session.