Orders for knowledge-based credentials with online administration will be filled within two business days of receiving the order at NOCTI. When the order is filled, the Site Coordinator will receive email notification that online user codes available at the Client Services Center.

In order to ensure that assessment materials for paper/pencil and/or skill-based test administrations are received in a timely manner, NOCTI requires that sites adhere to the following schedule for placing orders:

Orders placed with less than the required lead time will be subject to rush processing fees.



NOCTI will typically ship paper/pencil knowledge-based assessment and/or skill-based assessment orders with scheduled test dates between January 1 and June 30 to arrive at the administration site at least two weeks prior to the scheduled assessment session date. Orders with assessment sessions scheduled between July 1 and December 31 will be processed in the order in which they are received.

UPS GroundTrac shipping will be used unless other shipment methods are requested (additional charges will apply for expedited shipping). NOCTI’s shipping system will generate a notification email to the Site Coordinator at the time the order is shipped. This email will provide the date the order was shipped, estimated date of arrival, and a tracking number.

Online user codes for post-tests are valid until the end of the current school year (June 30). Pre-test user code expiration dates are set based on the Pre-test Policy guidelines. A copy of the Pre-test Policy is available for download in the Resources section of the Client Services Center.